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Job: Customer Service Assistant


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Customer Service Assistant – Spennymoor, Co. Durham
Ref: 194989VOT
Location: Spennymoor, Co. Durham
Contract Type: Contract
Start Date:
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An opportunity has become available for a Customer Service Assistant to join a busy services team based in Spennymoor.

This role will involve providing a high level of customer service to all customers, service users and stakeholders, giving accurate information of all services, both routine and complex via telephone and through personal interviews.

Information regarding services will need to be collected, validated, stored, updated and maintained regularly with the knowledge to guide customers on where and how to locate this.

The successful candidate will have experience of dealing with the public over the phone and face to face, with the ability to communicate clearly and deal with enquiries with diplomacy and sensitivity both verbally and in writing.  Organised with a positive and flexible attitude.

If you are interested in receiving further information on this position or would like to apply please forward your current CV to Vicky O’Toole; vicky@wolviston.com  or telephone 01642 702677

How to Apply

If you are interested in the position, please contact us via email; enquiries@wolviston.com or by telephone on 01642 607375.

By sending us your CV, you are explicitly consenting to our processing of your personal data on a computer database and/or in manual files for the purpose of evaluating your application for employment. This processing will be carried out in accordance with the UK Data Protection Act 1998. In compliance with the regulations in place under the Employment Agencies Act, proof of identification will be required. A current copy of a passport, driving license, ID card or NI card will be required as part of the registration process.  By applying for this role you hereby consent to us submitting your CV to our client.

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